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How “Start With Why” Helped Us Articulate Our Purpose and Vision

DI is going through changes. We’re changing our look, our messaging, and just about anything that our customers see from us. It’s just time – our website is stale and the content doesn’t reflect how we...

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Integrating the Cloud: Design Patterns for Connecting Cloud Services

This is the “Integrating the Cloud: Design Patterns for Connecting Cloud Services” Lightning Talk that I gave at Cloud Camp Chicago. We have been working with SaaS and cloud services since I founded...

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My Stream of Consciousness Remembrance of Ron May and The May Report

I learned about Ron May’s passing while I was on my way to watch Game 6 of the Stanley Cup Finals, so I didn’t have the time or focus to really process the news. And to be honest, having known Ron for...

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Force.com Design Patterns: Format Printable VisualForce Pages

Challenge You would like to format a VisualForce page to optimize it for printing. Use Cases Your business users have a VisualForce page that they print regularly and it is formatted for the screen,...

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Force.com Design Patterns: Retrieve the Prefix of an sObject Using Describe...

Challenge You need to dynamically generate URLs based on the prefix of an sObject, but do not want to hard code the sObject prefix. Use Cases You want to create custom buttons or links in a VisualForce...

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Add a Company Twitter Feed to a Salesforce Dashboard with a Custom...

I was working on some chapters for an upcoming book on Visualforce, and I came up with an interesting use case for a custom Visualforce page dashboard component – how about a Twitter feed in a...

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Salesforce.com Developer Relations Releases ‘Visualforce in Practice’

Last week at Dreamforce ’13, the salesforce.com Developer Relations team introduced a number of new books, including Visualforce in Practice. I had the opportunity to be a coauthor for this book along...

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The Delivered Innovation Methodology for Salesforce Project Delivery

We rebuilt and relaunched the Delivered Innovation website recently, and I think it’s fair to say the most time consuming part of any website development project is the writing of the content. While it...

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Force.com Data Modeling: The Advantages of Denormalization – Dreamforce ’13...

I recently had the opportunity to deliver my presentation Force.com Data Modeling: The Advantages of Denormalization to a sold out room at Dreamforce ’13. Based on the enthusiastic response and the...

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Does the Best Equipment Make You a Better Player? Does Technology Make Your...

With the holidays upon us, based on the amount of baseball gear that Santa will be bringing for my 9-year-old son (sorry, forgot to give a spoiler alert about the whole Santa thing), I assume that many...

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CRM Software BuyerView 2013: Research from Software Advice

I came across an interesting bit of research from Software Advice that focused on buyer motivations for investing in CRM software. Granted, my world view is pretty narrow since my focus has been 100%...

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Salesforce Custom Convert Lead Page and Lead Conversion Process Using...

There are a number of “Black Box” processes in Salesforce that are essentially hardcoded functions that you have little or no control over. The out-of-the-box Lead Conversion process is one of these...

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